The ITILFND V4 Dumps exam is the entry-level certification in the ITIL 4 certification scheme. It covers the fundamental concepts of ITIL 4 and is designed to provide candidates with a basic understanding of the ITIL framework and its principles.

Core Topics Covered in the ITILFND v4 Exam

1. Service Management:

• Understanding the concept of a service and the value it provides to customers.
• Exploring the different types of services, including internal services, external services, and shared services.
• Recognizing the importance of service management and its role in achieving business objectives.

• Delving into the four dimensions of service management: organizations and people, ITIL ITILFND V4 Exam information and technology, partners and suppliers, and value streams and processes.
• Understanding how these dimensions interact and impact service management practices.

• Exploring the components of the SVS, including the service value chain, value streams, and governance.
• Understanding how the SVS enables organizations to create value through their services.

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{2024} Test Prep Exam Material: ITIL ITILFND V4